Browsing by Subject "Call center"

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Employee Retention Management in Philippine Call Center Industry

Acupang, John David M. (2009-04)

The Philippines is considered to be one of the best places to offshore call center operations because of lower labor costs and it having English as a second language. At present, the call center industry in the country is ...
WOMEN IN THE GRAVEYARD: An Impact Study of Night Shift Work on the Health of Women Call Center Workers in Teleperformance Edsa Central

Baylon, Amafel T. (2008-03)

With the emergence of call centers in the Philippines, it is then necessary to determine the possible implications of this phenomenon to Philippine society. In this regard, the study focuses on the possible health ...

Now showing items 1-2 of 2

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