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Browsing by Subject Business Process Outsourcing (BPO)

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Showing results 1 to 9 of 9
Issue DateTitleAuthor(s)
2013-03Ang Pagsunod ng mga kompanya ng Business Process Outsourcing sa mga batas paggawa ng PilipinasBarrion, Dyan A.
2025-06-02Can Your Sense of Humor Be Wrong? Exploring the Moderating Influence of Trust on the Relationship Between Leader Humor and Employee ResilienceLavilla, Ciara Grace R.
2017-05The correlation between pay satisfaction and turnover intent among call center agents in company XPonce, Ella Marie B.
2025-06-25Crafting the Right Perception: How Call Center Agents' Impression Management Strategies at Work Influence Managers’ Evaluations of Employee PerformanceVelasco, Mary Joy R.
2024-05Educational Attainment and Job Performance in the BPO Industry: A Comparative and Correlational Study of Senior High School and College GraduatesChing, Jan Kimbert P.
2025-05Experiencing Resistance: How Rank-and-File Employees in Private BPOs in Metro Manila Respond to Communicated Organizational ChangeBonsol, Jemima Catherine A.
2008-03THE MUSHROOMING OF THE BUSINESS PROCESS OUTSOURCING (BPO) INDUSTRY: The Philippines' Sunrise Industry?dela Cruz, Lucille Rose R.
2019-05A Sequential Explanatory Study on the Role of Perceived Fair Interpersonal Workplace Treatment and Organization-Based Self-Esteem on the Innovative Work Behavior of Call Center Agents in Metro ManilaDe La Torre, Pamela Z.
2015-05Silenced voices in the voice industry: labor unionism in the call center industryBenedicto, Camille S.
Showing results 1 to 9 of 9