Abstract:
This study determines the level of satisfaction of the students of BA
Behavioral Sciences Class of 2014 with their major degree. Using
Tinto’s (1978) model on student retention as the basis for the framework
for student satisfaction, a survey questionnaire which included items on
students’ perceptions and levels of satisfaction on the curriculum, faculty
and staff, peer group and extracurricular activities was employed to
gather data from the participants. Data analysis involved descriptive
statistics and thematic analysis on the editorial comments in the
questionnaire. The findings support several studies on student
satisfaction in that the factors measured do contribute to satisfaction
levels and that theories on student retention can be used to support
satisfaction studies. This study concludes that the students are relatively
satisfied with their major degree, but are not fully academically and
socially integrated into the institution.
