Relationship between Position and Job Satisfaction of Regular Employees Using Blake and Mouton's Managerial Grid in a Private Universal Bank in Metro Manila

Abstract

This study aims to use Blake and Mouton’s Managerial Grid Model as the basis for understanding the significant relationship among the research’s variables namely concern for people, concern for production, and job satisfaction. Using this research, organizations will be open to fixing the problem within the company first, instead of jumping into conclusions that the crisis is ultimately coming from outside factors such as emerging competitors or sudden increase in inflation rate. Having the Grid Model as the independent variable, with top management’s concern for production and concern for people as its main factors, the dependent variable, regular employees’ job satisfaction, was evaluated. This research uses a quantitative approach; thus, the researcher’s claim was tested through Chi-Square Test of Independence on a hierarchical universal banking organization. Rensis Likert’s Scale of Value - Frequency, was used for the instrumentation throughout the research as it was deemed appropriate for a 175 - sample size. The researcher surveyed a sample size of 73 top-management employees computed through the Slovin’s Formula, and a sample size of 102 regular employees calculated through a combination of Proportional Purposive Sampling Scheme and Stratified Random Sampling. This mode of data gathering and the hypotheses formulated by the researcher were supported by Blake and Mouton’s claim of an employee-supervisor relationship, and concern for people-concern for production relationship. Using the data gathered from the crosstabulations, it has been concluded that all three bivariate tables rejected the null hypotheses because the total chi-square values were greater than the critical values. The calculated differences from the observed and expected values for every bivariate table can be interpreted as having variables resulted to being dependent and significantly related with each other.