The relationship between perceived organizational support and organizational commitment among employees of Company X.

Abstract

This study describes the relationship between perceived organizational support and organizational commitment by purposely selected employees. A sample of male and female employees from an aircraft MRO provider (N=100) was obtained through a purposive sampling scheme. The study used a one-shot survey design. Data revealed a significant relationship between Perceived Organizational Support (x = 5.071) and Organizational Commitment (x = 4.647) (r = .466; n = 100; p = .000), and between Perceived Organizational Support and Affective Commitment(x = 4.979) (r = .692; n = 100; p = .000), no significant relationship between Perceived Organizational Support and Continuance Commitment (x = 4.374) (r = -.019; n = 100; p = .850), and a weak relationship between Perceived Organizational Support and Normative Commitment (x = 4.589) (r = .218; n = 100; p = .029). The results suggest that employees’ commitment to their organization is enhanced by their perception of organizational support. This suggests that the employees are indeed involved in a social exchange with the organization. In addition, the results imply that the organization must fulfill its side of the exchange by providing the much needed care and support for employees in order to gain their commitment.