Abstract:
This study focusing on the sexual behaviors of call center agents aimed to answer the
major question: what are the factors influencing sexual behaviors of call center agents? This
research also aimed to describe the psychosocial characteristics of sexually active call center
agents and determine the factors influencing their sexual practices including nature of their
job as well as work environment/workplace. The researcher employed both quantitative and qualitative research design in doing this study. Surveys and interviews were conducted to answer the study objectives. Random
sampling scheme was used to select the two call center agencies to get the 200 respondents
for this research. The study results revealed that the nature of their job as well as the work environment
including their co-workers/peers and the facilities in their company greatly impact the sexual
and non-sexual behaviors of the respondents. It was found out that stress is the most common
factor affecting sexual behaviors of these call center agents. Casual sex occurs in their
workplace regardless of gender. Their high compensation has allowed them to pay their coworkers
in exchange for sex. It was also found out that call center agents are engaging in
unhealthy sexual practices
