The Impact of Ethical Climate on Employee Commitment and Trust in Leader

Abstract

The aim of the study is to determine the impact of employee perception on ethical climate on employee commitment and employee trust in leaders in a call center in the Philippines. A self-administered questionnaire was answered by 103 respondents who were purposely selected since they report to a direct superior and have been employed for at least 6 months. It was found that employees perceive the most descriptive ethical climate type to be professional and that the level of their commitment to Company X is high while the level of their trust in leaders is moderate. Using Pearson Product-Moment Correlation, a strong relationship was seen between the Professional, Caring and Rules climate type with employee commitment while its relationship with Independence is weak. Among the ethical climate types, only Caring had a relationship with employee trust in leader.