Abstract:
Seeking to address the gap in literature on the relationships between corporate social
responsibility association, organization engagement, work communication satisfaction, and
organization commitment, this study focused on examining the relationships between these
variables with a new population: remote-working Filipino employees of a single company under
the marketing and communications industry.
After conducting a survey to 30 remote-working Filipino employees of Company X,
research findings showed that corporate social responsibility association has statistically
significant relationships between the variables of organization engagement, work communication
satisfaction, and organizational commitment. The results also demonstrated that organization
engagement had a positive and significant impact on organizational commitment, implying that
employees who displayed higher levels of engagement also exhibited a stronger commitment to
the organization. However, the analysis did not yield significant evidence of a relationship
between work communication satisfaction and organizational commitment.
In addition to the previous analysis, a moderation and mediation analysis was performed
to further explore the interrelationships between corporate social responsibility association,
organization engagement, work communication satisfaction, and organizational commitment.
The analysis reveals that organization engagement mediates the relationship between corporate
social responsibility association and organizational commitment. Conversely, it was found that
work communication satisfaction does not exert a significant moderating effect on the
relationship between corporate social responsibility association and organizational commitment. To improve the study, the researcher recommends exploring other relevant theories, using
different communication satisfaction measures and constructs, employing other research
approaches, and using larger samples for more robust findings.
