Abstract:
COVID-19 severely affected workplace functions. To adapt, companies opted to use virtual
meetings (VM) as a channel for communication. Within this new environment, Virtual Meeting
Burnout (VMB) has emerged. This study uses a descriptive quantitative approach. The major
objective of the study is to determine the relationship between VMB and perceived workplace
productivity (PWP) among employees in a logistics company during the pandemic year 2022.
The study tackles the specific objectives of (1) defining the contributing factors to VMB, (2)
determining the correlation between VMB and PWP, and (3) analyzing the direction and degree
of correlation between VMB and PWP. Gmail and Google Forms were utilized to conduct the
study. The study focuses on a logistics company because of its employees’ experience utilizing
VM as a main mode of communication for work-related activities in 2022. The Zoom
Exhaustion and Fatigue (ZEF), Copenhagen Burnout Inventory (CBI), and Brief Instrument to
Assess Workers’ Productivity During a Working Day Scale (IATP) instruments were used to
gather data. Spearman’s rank correlation coefficient and descriptive statistics were used in the
analysis. The results revealed that there is a significant relationship between VMB and PWP.
Motivational and visual factors contribute most to the increase of VMB. A strong negative
correlation was found between VMB and PWP, indicating that PWP decreases as VMB
increases. This implies that virtual meetings are perceived more as a job demand than a job
resource in a logistics company. The study contributes to the emerging body of knowledge in this
field and helps a logistics company create a more efficient and desirable workplace by
maximizing the full potential of virtual meetings as a communication channel.
