Abstract:
All people of every age and status are prone to experience a
phenomenon that not only exhausts the physical, mental and
emotional energy but also cripples the spirit. This concept called
Burnout affects every aspect of the person and has very damaging
effects. The Filipino work organization is not safe from this destructive
condition. The extent to which Filipinos are familiar with the concept is
yet to be explored.
To answer the question of whether or not Filipinos working in
government office have a concept of burnout is the main intent of this
study. It also aims to come up with a set of characteristics of what
Filipinos working in the public sector consider as burnout and if they
are aware that they are burned out when they experience the
phenomenon. A checklist was administered to Customs Examiners and
Supervisors employed by the Bureau of Customs assigned to the
Arrival area of the Ninoy Aquino International Airport. Results were
clustered and analyzed according to age, years in service and gender.
Data gathered yield that females experience burnout earlier into their
careers and for longer periods. Males recognize burnout symptoms
better experience burnout for lesser number of years. The study concludes that Filipinos working in the public sector do have a concept
of burnout that is characterized by emotional, physical and mental
fatigue. Filipinos working in government offices are generally aware
that they are burned out when they experience it.
