Effects of intercultural communicative competence to face-to-face intercultural communication of Filipino employees in French Embassy

Abstract

This cross-sectional quantitative study tackles the effects of intercultural communicative competence to face-to-face intercultural communication of Filipino employees of the French Embassy. Intercultural communicative competence is the ability to interact effectively and appropriately in intercultural situations based on specific attitudes, intercultural knowledge, skills and reflection (Bertelsmann Stiftung, 2006). Intercultural communication, on the other hand, is the "sharing of information on different levels of awareness and control between people with different cultural backgrounds"? (Allwood, 1985). The respondents of the study consist of ten Filipino employees of French embassy. The research instruments used for the study are a combination of Intercultural Competence Assessment by Fantini (2005) and Intercultural Communication Effectiveness by Portalla and Chen (2010). The researcher was able to find a linear relationship between intercultural communicative competence and intercultural communication effectiveness. The data gathered showed that there was a correlation between the two variables. However, the correlation between the two variables was not significantly strong with the data only applying to 0.271. The two variables only apply to the low correlation category set up for analyzing Pearson's product-moment correlation coefficient. The results of the data gathered show that the variables, intercultural communicative competence and intercultural communication effectiveness, were positively correlated which means that they were directly related to one another.