A Descriptive Study on the Factors Influencing the Sexual Behaviors of Call Center Agents in Metro Manila

Abstract

This study focusing on the sexual behaviors of call center agents aimed to answer the major question: what are the factors influencing sexual behaviors of call center agents? This research also aimed to describe the psychosocial characteristics of sexually active call center agents and determine the factors influencing their sexual practices including nature of their job as well as work environment/workplace. The researcher employed both quantitative and qualitative research design in doing this study. Surveys and interviews were conducted to answer the study objectives. Random sampling scheme was used to select the two call center agencies to get the 200 respondents for this research. The study results revealed that the nature of their job as well as the work environment including their co-workers/peers and the facilities in their company greatly impact the sexual and non-sexual behaviors of the respondents. It was found out that stress is the most common factor affecting sexual behaviors of these call center agents. Casual sex occurs in their workplace regardless of gender. Their high compensation has allowed them to pay their coworkers in exchange for sex. It was also found out that call center agents are engaging in unhealthy sexual practices