The Relationship of Motivation and Performance at the Manila Diamond Hotel

Abstract

The study tried to establish a relationship between motivation and performance among employees of Ivfanila Diamond Hotel. It also tried to focus primarily on the relationship between motivation and performance factors among personnel of Manila Diamond Hotel. The study, being primarily descriptive, also tried to get at the mean value by the respondents attached to a number of factors related to their work in general and to the specific factors of motivation and performance. The study to answer the following questions: 1. How do personnel at Diamond Hotel perceive several factors affecting their work in general? 2. How do they perceive motivational and performance factors in their workplace? 3. To what extent do motivational factors affect performance among the employees? To arrive at the answers to these questions, a survey questionnaire was constructed to elicit the needed data. Two hundred (200) questionnaires were handed out a Manila Diamond Hotel's employees to include Top Management, Middle management and Rank and File. The researcher had previously decided to get a ten percent (10%) of the total population of 450 employees currently employed by the hotel. After several attempts to collect at least ten percent (10%) of the samples filled-out questionnaires, the researcher got back 80. Only 65 questionnaires were processed. Discarded were the 15 questionnaires due to failure to completely fill out the questionnaires. 65 turned out to be fourteen (14%) per cent of the total population of 450 personnel currently employed by the hotel. Means ranks were computed in answering questions 1 and 2 of the study. A correlation coefficient was determined to answer question no. 3. A correlation computed r value of .50 for N = 65 and df = 63 far surpasses the tabular value of .325 at the one per cent (1 %) level of significance. In general, the respondents perceived several factors in their workplace as favorable or positive as indicated by the means, values and ranks that they assigned to these factors. The value was four out to be significant at the .01 level of significance. This mean that out of 100 trials, we would still get the same results and achievement in this particular case of the respondents significantly and directly balances employees performance. This study, therefore, incontrovertibly established a direct relationship between motivation and performance specifically in the case of Manila Diamond Hotel's employees.