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Browsing Department of Arts and Communication by Author "Aguado, Alfred Miguel M."

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Total Quality Teams: The Relationship Between Team Member Effectiveness and Total Quality Management Participation (TQM) Index in Manager Teams of a Service-oriented TQM Organization

Aguado, Alfred Miguel M. (2010-03)

This undergraduate thesis, based on Total Quality Management (TQM) Theory (Oakland, 1989 as cited in Koch, 1991), Influences on Team Effectiveness (Hellriegel et al., 2001) and Team Role Theory (Parker, 2000), explored ...

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