The Relationship between Supervisor Workplace Incivility and Organizational Citizenship Behavior among Employees a Unibank and a Free Channel TV Station

Abstract

This study aims to determine the relationship between supervisor workplace incivility and organizational citizenship behavior. A sample of 104 employees, 52 of which were from a unibank and 52 from a free channel TV station, was obtained through a purposive sampling scheme. A one-shot cross sectional survey design was used for the study. Findings yielded low levels of workplace incivility (x̅=1.70) and high levels of organizational citizenship behavior (x̅=4.01). A moderate negative relationship was found between workplace incivility and organizational citizenship behavior (r = -.293; n = 104; p = .003). These findings indicate that as workplace incivility increases, organizational citizenship behavior decreases. Supported by the tenets of Adams‟ (1963, 1965) equity theory, the greater the perceived inequity in a social relationship in terms of supervision they receive from the organization, the employees, in a state of distress, strive to maintain equity in the relationship by decreasing their organizational citizenship behaviors. Likewise, as is indicated by the findings of the study, as workplace incivility decreases, employees‟ tendencies to show organizational citizenship behavior increases.